Frequently asked questions

What is the minimum order quantity (MOQ) for custom products?

MOQ starts from 100 pieces, flexible for different product types.

How long does it take to produce a custom order?

Typical production lead time is 7–15 business days, depending on quantity and complexity.

Can we provide our own design files?

Yes, we accept client-provided files in common formats such as AI, PDF, CDR, or PNG.

Do you provide samples before mass production?

Yes, we provide samples for approval before mass production. Sample fees may apply.

What types of acrylic manufacturing techniques do you offer?

UV printing, CNC cutting, laser cutting, sand-flow techniques, and other advanced methods.

What are the shipping options and lead times?

We offer air, sea, and express shipping, with reliable global logistics. Lead time varies by destination..

Can you handle small orders or flexible quantities?

Yes, we specialize in flexible quantities, starting from 100 pieces.

Do you offer OEM or private labeling services?

Yes, we provide OEM & private labeling, including custom packaging and branding.

What is your return or quality guarantee policy?

All products undergo strict quality checks. Any defect due to manufacturing will be replaced or refunded.

Answers to Your Most Common Questions About Custom Acrylic Products